Privacy Policy

Thank you for showing interest in Contetra (Contetra Private Limited, “we”, or “us”) and using this website! We completely value the trust and confidence you place in us.

At Contetra Private Limited, we are committed to respecting your online privacy and recognize your need for appropriate protection and management of any personal information that you share with us.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of ConTeTra’s business partners, advertisers, sponsors or other sites to which Contetra Private Limited provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties with whom they interact.

Note:

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

This Privacy Policy applies to your use of this website (“our website”) as further described in our Terms of Use By using our website, you agree to be bound by the terms and conditions of this Privacy Policy. You hereby expressly consent to the processing of your personal information in accordance with this Privacy Policy. Your personal information may be stored, processed or transmitted in India or any other part of the world, where laws regarding storing, processing or transmitting of personal information may be less restrictive than the laws in your country.

We will not collect any information from you that we do not need to make your experience at Contetra Private Limited, the best possible one it can be. We do everything we reasonably can to protect your rights of privacy on systems and the website controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website.

If you do not agree to the terms of this Privacy Policy, please do not use or access our website. By mere use of or access to our website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

INFORMATION COLLECTED

We collect any or all of the following:

Information about your personal identity such as gender, marital status, age, preferences, likes and dislikes etc. In the case you connect with facebook (if so opted by you) (a) publicly available information of you, likes and dislikes, etc. (b) Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. (c) Service Usage: Information about your navigation using our Services, for example the URLs of websites, which you visit and from which you request downloads. (d) Log information: Information such as your web request, IP address, browser type, browser language, date and time of request.

Correspondence Information:

Content, information about your correspondents, and the destination/origin of communications between you and any other person using our Services, which include email communications, blog, chat room and discussion board communications, instant message communications, experts forum communications, fax mail communications, membership of mailing lists etc. (g) User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our Services. (h) Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.

We only collect your Personal Information to conduct our business and to enable us to deliver and improve our Services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it.

We will only disclose your Personal Information in accordance with this Privacy Policy. If we want to use it for any other purpose, we will obtain your prior written consent. If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you. Any of your information which you provide when you use certain Services and are to an open, public environment or forum including (without limitation) any blog, community or discussion board, is not confidential, does not constitute Personal Information, and is not subject to protection under Privacy Policy.

REASONS FOR COLLECTION OF INFORMATION

We collect your Profiling and Account Information for the following reasons: (a) We need your identity details, contact details, banking information and account history to manage our relationship with you and provide Services to you. We may use this information for suggesting products and promotional offers and schemes. We will only disclose this information as provided below. (b) We use certain of your information in an aggregated form to compile statistical and demographical profiles for our business and marketing activities. We may disclose such information about you, provided that the information is in an aggregated form that is not capable of being used or interpreted in such a manner as to identify you.

EXCEPTIONS

If we are required to intercept, disclose, monitor and/or store your Personal Information: (a) by law (b) to conduct our business (c) to secure our systems and ensure the privacy of our users (d) to enforce our own rights, we will do so in the manner as prescribed by law.

Such interception, disclosure, monitoring and storage may take place without your knowledge. In that case, we will not be liable to you or any third party for any damages howsoever arising from such interception, disclosure, monitoring and storage. In order to ensure that all our Users comply with the Terms of Service, we may monitor your Personal Information to the extent that this may be required to determine compliance and/or to identify instances of non-compliance. To ensure that the security and integrity of our Services are safeguarded, we may monitor your Personal Information. This monitoring may include (without limitation) the filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content.We may under certain circumstances procure an element of the Services from a third party service provider. To the extent that it may be necessary, and solely for the purposes of providing the Service to you, you agree that we may disclose to such third party any of your Personal Information that may be necessary for the procurement of services from the third party.

STRICT DATA USAGE POLICY

We have a strict policy in place that prohibits the use of our clients’ data for anything apart from the agreed contract. Our employees are trained to respect and maintain the confidentiality of our clients’ data.

ADVANCED SECURITY MEASURES

We utilize advanced security measures, such as firewalls, encryption, and multi-factor authentication, to ensure that our clients’ data is protected from unauthorized access, theft, or loss. 3 Regular backups: We take regular backups of our clients’ data to ensure that it is secure and easily recoverable in case of any unforeseen circumstances, such as hardware failures or natural disasters.

REGULAR BACKUPS

We take regular backups of our clients’ data to ensure that it is secure and easily recoverable in case of any unforeseen circumstances, such as hardware failures or natural disasters.

REGULAR TESTING AND AUDITING

Our backup procedures are regularly tested and audited to ensure that they meet the highest industry standards and that our clients’ data is safe and recoverable.

PRIVACY POLICY REVISION

We revise our privacy policy twice a year to ensure that we are up to date with the latest data protection regulations and are doing everything possible to ensure maximum data security.

DISASTER RECOVERY PLAN

We have a comprehensive disaster recovery plan in place, which includes procedures for data recovery, system restoration, and business continuity in case of any unexpected events.

SKILLED TECHNICAL TEAM

Our skilled technical team is trained to respond swiftly to any data loss or corruption incidents and restore the data from our backups, ensuring minimal disruption to our clients’ operations.

CHANGES IN THE PRIVACY POLICY

Our Privacy Policy is subject to change at any time without notice. Changes to the Privacy Policy shall be applicable to each User till such time the User expressly withdraws consent or permission to Contetra Private Limited to access/use the data.

If you have any queries about this privacy policy or related concerns about your privacy, you can reach out to us at info@contetra.com

Last updated on: 16th Jan 2023

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